Services
Daily housekeeping
Baggage storage
24-hour front desk
Suit press
Shared lounge/TV area
Tour desk
Laundry (Paid)
Babysitting/Child services (Paid)
Ironing service (Paid)
Safety features
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Face masks for guests available
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Key access
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Mobile app for room service
Bathroom
Toilet paper
Towels
Private bathroom
Free toiletries
General
Smoke-free property
Non-smoking rooms
Designated smoking area
Family rooms
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Media & Technology
Flat-screen TV
Cable channels
TV
Activities
Bike tours (Paid)
Walking tours (Paid)
Hiking
Food & Drink
Coffee house on site
Fruit
Bedroom
Wardrobe or closet
Accessibility
Upper floors accessible by stairs only
Room amenities
Socket near the bed